Payment Policy
XWatches provides customers with convenient and secure payment options through the payment methods made available on the website.
1. Available Payment Methods
Depending on availability, customers may be able to pay using:
- UPI
- Debit cards
- Credit cards
- Net banking
- Digital payment methods
- Cash on Delivery
- Other payment methods displayed during checkout
Available payment options may change from time to time.
2. Online Payments
Online payments may be processed through third-party payment gateways.
Customers must provide accurate payment information and follow the payment provider’s instructions.
3. Payment Confirmation
An order is considered successfully paid only after payment confirmation is received by the applicable payment gateway or XWatches.
If money has been deducted but the order has not been confirmed, customers should contact us with the relevant transaction details.
4. Cash on Delivery
Cash on Delivery may be available for selected locations and orders.
Availability may depend on the delivery address, product, order value, courier service, and other factors.
XWatches may contact customers to verify COD orders before dispatch.
5. Failed Payments
If a payment fails, customers may try the payment again using an available payment method.
If the amount has been deducted but the order remains unsuccessful, please contact us with the transaction information.
6. Refunds
Approved refunds are processed according to our Return & Refund Policy.
The time taken for the refund to reach the customer’s account may depend on the payment gateway or bank.
7. Payment Security
XWatches does not intentionally store complete card or banking credentials on its own servers.
Payment transactions are handled through applicable payment service providers.
8. Contact
For payment-related questions:
XWatches
Surat, Gujarat, India
Email: xwatches@gmail.com
