Welcome to XWatches.

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. About XWatches

XWatches is an online retail store offering watches and related products to customers.

Our business is based in Surat, Gujarat, India.

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

• Use the website for fraudulent activities
• Attempt to gain unauthorized access
• Interfere with website security
• Copy or misuse website content without permission
• Submit false or misleading information
• Use the website in a way that may harm XWatches or other customers

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.

However:

• Product colours may appear slightly different depending on your device or screen.
• Minor differences between product images and the delivered product may occur.
• Product availability may change without prior notice.
• We reserve the right to correct genuine errors in product information.

4. Prices

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Applicable taxes, shipping charges, packaging charges, discounts, or other charges will be displayed during the purchasing process where applicable.

XWatches reserves the right to change prices at any time.

A price change will not normally affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

5. Orders

Placing an order constitutes an offer to purchase the selected product.

XWatches reserves the right to accept, reject, cancel, or limit an order in circumstances including:

• Product unavailability
• Incorrect pricing
• Suspected fraudulent activity
• Incorrect customer information
• Shipping restrictions
• Technical errors
• Other legitimate business or legal reasons

If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Payments

Customers must provide accurate payment information.

Orders are processed only after successful payment confirmation where prepaid payment is selected.

For Cash on Delivery orders, additional verification may be required.

7. Shipping

Orders are shipped to serviceable locations using available logistics partners.

Delivery timelines are estimates and may vary because of:

• Location
• Courier delays
• Weather
• Public holidays
• Operational issues
• Natural events
• Incorrect or incomplete address information
• Other circumstances beyond our reasonable control

Please refer to our Shipping & Delivery Policy for further information.

8. Returns, Replacements & Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers should carefully review the applicable eligibility requirements before returning a product.

9. Product Damage

If a product arrives damaged, defective, or incorrect, customers should contact XWatches as soon as possible with the required photographs, videos, order information, and other requested evidence.

10. Intellectual Property

All website content, including:

• Logos
• Brand names
• Product descriptions
• Images
• Graphics
• Text
• Website design
• Other original materials

belongs to XWatches or its respective licensors unless otherwise stated.

Such material may not be reproduced, copied, modified, distributed, or commercially exploited without permission.

11. Limitation of Liability

To the extent permitted by applicable law, XWatches will not be responsible for losses caused by circumstances beyond its reasonable control, including courier delays, technical failures, internet interruptions, natural disasters, or unauthorized third-party access.

Nothing in these Terms is intended to exclude or restrict any consumer right that cannot legally be excluded.

12. Changes to These Terms

XWatches may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised date.

13. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute shall be subject to applicable legal and consumer-protection mechanisms.

14. Contact

XWatches
Surat, Gujarat, India
Email: xwatches@gmail.com